Privacy & Security

Brab's Privacy Policy – Your Data Is Our Responsibility

Every piece of information you provide on the brab platform is stored with the highest level of security. This privacy policy clearly outlines what data is collected, why it is collected, and how it is kept safe.

Last Updated: January 2026

In Summary: brab respects your privacy. We only collect information that is necessary, never sell your data to third-party advertisers, and always keep your information secure.

1 What information we collect

When you use the brab platform, we may collect various types of information. This falls into two categories: what you provide directly and what is collected automatically.

Information you provide directly:

  • Name, mobile number, or email address provided at registration
  • Date of birth and current address
  • National ID or passport details (for KYC verification)
  • Payment method details (e.g., Mobile Banking, Nagad number)
  • Messages or complaint details sent to support

Automatically Collected Information:

  • IP address and device type
  • Browser information and operating system
  • Gaming activity and session data on the platform
  • Information collected from cookies and tracking technologies
  • Transaction history and timeframes

We never collect your full payment card number or bank account PIN. Payment information is processed directly through secure payment gateways.

2 How we use your information

Brab uses your information only for specific and lawful purposes. We never use your data for unrelated purposes without your consent.

Purpose What information is used Legal Basis
Account Management Name, mobile number, email Contract Performance
Identity Verification (KYC) NID, date of birth, address Legal Obligation
Payment Processing Payment number, transaction history Contract Performance
Fraud Prevention IP, device, activity logs Legitimate Interest
Customer Support Contact details, messages Contract Performance
Promotional Notifications Email, mobile number Consent

You can opt out of promotional notifications at any time from your account settings.

3 Cookie Policy

Brab uses cookies on its website to enhance your browsing experience and ensure the platform functions correctly. Cookies are small text files stored in your browser.

Types of cookies we use:

  • Essential Cookies: Required for login sessions and security. Disabling these cookies will prevent the platform from functioning properly.
  • Performance Cookies: Used to analyze website speed and performance. These do not collect personal information.
  • Functionality Cookies: To remember your preferences, such as language settings.
  • Analytics Cookies: To analyze user behavior and improve our services.

You can manage cookies through your browser settings. However, disabling essential cookies may affect certain features of the platform.

4 Data Sharing Policy

Brab never sells your personal information to advertisers or unrelated third parties. In certain situations, limited data may be shared where applicable.

Data is shared only with:

  • Payment Partners: For processing transactions with Bangladesh Bank-approved payment gateway providers.
  • Identity Verification Services: KYC verification is completed through authorized verification agencies.
  • Legal Authorities: In response to lawful requests from the Government of Bangladesh or legal authorities.
  • Fraud Prevention: With a specialized security agency focused on preventing online fraud.

All third parties with whom data is shared are contractually bound to uphold our privacy standards. They are prohibited from using your data for their own business purposes.

5 Data Retention Period

Brab retains your data only for as long as it is necessary or legally required. Once that period ends, your information is securely deleted or anonymized.

Data Type Retention Period
Account Information 5 years after account closure
Transaction History 7 years for legal requirements
KYC Documents 5 years after account closure
Gaming activity logs 18 months
Support Contact 3 years
Cookies and session data 30 days to 1 year

6 Security Measures

Brab uses internationally recognized technologies and practices to protect your data. Our security infrastructure is continuously updated and tested.

  • SSL/TLS Encryption: All data transfers on the platform are secured with 256-bit SSL encryption.
  • Database Encryption: Stored sensitive data is kept in encrypted form.
  • Two-Factor Authentication (2FA): An extra layer of protection for your account.
  • Regular Security Audits: Regular audits conducted by third-party specialists.
  • Access Control: Only authorized personnel may access data on a need-to-know basis.
  • Firewall & DDoS Protection: Advanced network protection at the server level.

In the event of a data breach, we are required to notify affected users within 72 hours.

7 Your Privacy Rights

As a brab user, you have several rights over your own information. To exercise any of these rights, please contact our support team.

Your Data Rights

Under brab's privacy policy, every user is entitled to the following rights.

1
Right to Access Information

You may submit a request to view the information we hold about you.

2
Right to Rectification

You may request corrections to inaccurate or incomplete information at any time.

3
Right to Erasure

You may request deletion of your data where there is no legal obligation to retain it.

4
Right to Object to Processing

You may object to the use of your data for specific purposes at any time.

5
Right to Data Portability

You may request your data in a machine-readable format.

6
Right to Withdraw Consent

You can opt out of marketing communications at any time.

8 Children's Privacy

Brab strictly does not provide services to anyone under the age of 18. We do not knowingly collect personal information from minors.

Date of birth is verified at registration and age is confirmed during the KYC process. If our attention is drawn to an account belonging to a minor, that account will be immediately suspended and all associated data deleted.

If as a parent you suspect your child has created a brab account, please contact our support team immediately.

9 Third-Party Services

The brab platform uses certain third-party services that operate under their own privacy policies. Your information may be shared with them to a limited extent when using these services.

  • Payment Gateway: Bangladesh Bank-approved mobile banking and payment service providers.
  • Analytics: Anonymous data analysis to monitor platform performance.
  • Game Software Provider: Games are operated from the servers of licensed game developers.
  • KYC Provider: Authorized agencies for identity verification.

Before sharing information with any third party, we ensure they follow a privacy policy consistent with our own standards.

10 Privacy Policy Updates

Brab may update this privacy policy from time to time. For any significant changes, advance notice will be sent to your registered email or mobile number.

The updated policy will be published on this page and the "Last Updated" date will change accordingly. Continued use of the platform after any changes constitutes acceptance of the new policy.

If you have any questions about this privacy policy, please reach out to our support team. We are always committed to protecting your privacy.

Why brab's Privacy policy is different?

Our privacy policy is not just a formality — it actively protects your information at every step.

Zero Data Sales Policy

Brab never sells your personal information to third-party advertisers. Your data is used solely to provide you with our services.

Military-Grade Encryption

Every data transfer is secured using 256-bit SSL encryption, keeping your information well out of reach from hackers.

Limited Access Policy

Only authorized personnel have limited access to necessary data. Every access is logged and regularly audited.

Transparent KYC Process

Documents submitted for identity verification are used solely for legal compliance. KYC information is never used for marketing purposes.

Easy Opt-Out

Opting out of marketing notifications takes just one click. No complicated process, no hidden conditions.

Regular Policy Reviews

Our privacy policy is reviewed annually and updated to reflect new laws and technologies.

Play Safe, Enjoy the fun

Your privacy is completely protected at brab. Register now and enjoy the best gaming experience on a platform you can trust. Your data is safe, your fun is guaranteed.

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